Privacy Policy, Doulos Dumpster Rentals

Who We Are

Doulos Dumpster Rentals LLC is a roll off dumpster rental company at 103 Fordtown Rd, Fall Branch, TN 37656. This policy explains what we collect when you use DoulosDumpsterRentals.com or book with us, how we use it, and the choices you have.

What We Collect

What you give us

When you request a quote, book a container, sign in to the customer portal, call or email us, we collect what you provide: your name, phone number, email address, the delivery address, the size and dates you want, and whatever you tell us about the job.

What is collected automatically

Like most websites, ours records basic technical information when you visit. That means the pages you view, your device and browser, your rough location from your IP address, and how you arrived. Cookies and analytics collect this, and they are described below.

How We Use It

• To deliver, service and pick up the container you booked
• To contact you about your rental, including delivery windows, pickup, overage and invoices
• To answer a quote request or a question you sent
• To understand how the website is used and improve it
• To meet our legal and accounting obligations

We do not use your information to send marketing you did not ask for.

How We Share It

We do not sell your personal information. We share it only as needed to run the business:

• Service providers who work on our behalf: our booking and customer portal platform, our customer relationship and messaging system, our email provider, and the disposal facilities that weigh and receive loads
• Payment processing, handled by the payment provider connected to our booking platform; we do not store your full card number
• Legal requirements, when a law, court order or government request requires it
• A business transfer, if Doulos Dumpster Rentals LLC is sold or merged, in which case your information transfers with it

Cookies and Analytics

We use Google Analytics and Google Tag Manager to measure traffic and to see which pages lead to calls and bookings. These set cookies that identify your browser, not you by name. You can block or delete cookies in your browser settings; the site still works without them.

Third Party Services on This Site

• Booking and customer portal: the booking page and the portal are provided by iCANS and load from app.icans.ai; their privacy policy governs what happens inside those frames
• Contact form: submissions are delivered to our customer relationship system so we can call you back
• Google Maps: embedded maps on the service area and contact pages load from Google
• Reviews: the review widget on the site displays public Google reviews through Elfsight
• Google Business Profile, BBB and Facebook: links to our public listings

Each of these services has its own privacy policy, and we encourage you to read them.

Data Security

We use industry standard measures to protect your information, including secure connections to this site and to the services above. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

How Long We Keep It

We keep rental and contact records as long as we need them to provide the service and to meet tax, accounting and legal duties. Analytics data is kept according to the analytics service’s retention settings.

Your Choices and Rights

• Access and correction: ask us what we hold about you and we will tell you, and correct anything that is wrong
• Deletion: ask us to delete your information, and we will, except where we are required to keep a record
• Opt out: tell us to stop contacting you for anything other than an active rental, and we will
• Cookies: manage them in your browser at any time

To exercise any of these, call or email us using the details below.

Tennessee Residents

The Tennessee Information Protection Act gives Tennessee residents the right to access, correct and delete personal information held by the businesses it covers. It also gives the right to opt out of a sale of that information. We do not sell personal information. Make a request using the contact details below. We will not treat you differently for making one.

Children

Our services are for adults. We do not knowingly collect information from anyone under 13. If you believe a child has given us information, contact us and we will delete it.

Changes to This Policy

We may update this policy. When we do, the date at the top of this page changes, and material changes are noted here.

Contact Us

Doulos Dumpster Rentals LLC
103 Fordtown Rd, Fall Branch, TN 37656
(423) 4-DOULOS
doulosdumpsterrentalsllc@gmail.com

This policy is written in plain language and has not been reviewed by an attorney. Doulos Dumpster Rentals LLC recommends having its own attorney review it.